Legal, Agreements and terms

Your privacy, cookies, our handling of personal data, GDPR, and more.

We use standard contracts from TechSverige (former IT&Telekomföretagen), a membership organization with over 1400 members and close to 100 000 employees. These are in line with the GDPR. Here you can find information about the Data Controller & Data Processor, as well as our Privacy Policy.

General Terms and Conditions and Agreements

Our previous agreements are now replaced by the standard agreements from TechSverige (former IT&Telekomföretagen). These documents are available for customers in our control panel https://my.rackfish.com or upon request.

Streamio Terms of Use

Streamio Terms of Use:  English | Swedish

Streamio Subtitling Service

Terms of Service for Streamio Subtitling Service:  English | Swedish

Rackfish SLA

Our service level agreements: Swedish | English

Terms of Use of Licensed Microsoft Software

End User Terms: SPLA End User License Terms

Domains

Information page for .SE domains (terms and conditions and privacy policy): Swedish
Registration conditions for .NU domains: Swedish
Privacy Policy for .NU domains: Swedish
Other domains, for example: .COM, .NET, and .ORG: English (the contract also contains links to other policies). Domain name disputes: English
Registrant rights and obligations: English

Abuse

Contact us at support@rackfish.com if there is misuse of domain names or other services. Please write “Abuse” in the subject.