Rackfish is a sister company to Phosworks AB.
Rackfish is located in the same historic building as Phosworks, Uppsala Castle, but on our own floor. Since the beginning, as we work with many industry colleagues to Phosworks, we have had the highest priority never to confuse these interests.
At Rackfish, our focus is to deliver for the end customer, whether it is a newspaper, webshop, global or small company, public sector organization or campaign for an agency, the goal is to deliver reliability and performance.
Since 1995, we have had customers whose operations we were responsible for. It started simple with a server on a shelf, and has today grown into two operating units in Stockholm and Uppsala. Discussions to separate operations began in 1998 but it took until 2004 before Rackfish become its own company.
The next steps was taken in 2009 when we changed the name and profile of the company to further mark our independence from Phosworks.
Since 2017, we have taken another step to become independent and have moved from the common office landscape of our, at the time, parent company to offices on our own floor in the north tower of Uppsala Castle.
At Rackfish, we only have staff who work directly with customer jobs. We have automated most of the administration and outsourced work that is not part of the core business – delivering operational services. Another fundamental idea has been to invest in high quality and operational safety. This is certainly more expensive but leads to more satisfied customers and less support queries. With a total of over 500 customers, we are still able to maintain a very high level of service and fast response times despite beeing a small organization.
We have the capacity to deliver small and large websites. Our customers are often international and where our own capacity ends (after all, we are “only” in Sweden) we cooperate with selected suppliers. An example of this is our CDN where we work together with a wide range of other companies to deliver traffic in hundreds of locations all over the world. We sometimes build hybrid solutions where our high quality is complemented by simpler cloud services for capacity or proximity to end customers and so on. Among our customers are some of the world’s largest brands and we have been responsible for websites and campaigns where traffic has been extensive and spread all over the world.
Rackfish AB is 100% owned by Phosworks Holding 2 AB.
The Board of Directors consists of Johan Olde (CEO Rackfish), Ola Diös (CEO Phosworks) and Samuel Green (CTO Phosworks).
The Board of Directors represents the principal owners of Phosworks AB.