We’re committed to being available!

Contact us:

Contact our customer support

For existing customers who need help, we can be reached most easily at: support@rackfish.com or +46 18–18 18 00.

Remember to provide your account name, invoice number, or domain on contact to facilitate the handling of your support case.

Questions regarding your hosting invoice?

Answers to the most frequently asked questions can be found in our knowledge base.

Invoice copies and payment status, as well as emergency payments
by credit card and more, can be easily accessed via the link on the invoice
– “Follow your case here.”

If you need personal help, the best thing is to email billing@rackfish.com and we will make sure that the right person takes care of the case!

Meet and talk about hosting?

Discuss hosting over a cup of coffee in a genuine castle!

We are on-site in Stockholm, Uppsala, and Dalarna almost every week if you want to book a personal meeting.

An online meeting can be quickly arranged wherever you are.

Reach out, and we’ll be in touch!

Call: +46 8 425 018 18

Email: info@rackfish.com

Or book a video meeting yourself here:


Addresses for Rackfish hosting

Head office Uppsala: Uppsala Castle, entrance A, floor 1


Postal address: Rackfish AB, Uppsala Castle, 752 37 Uppsala