{"id":13100,"date":"2020-07-07T09:15:47","date_gmt":"2020-07-07T07:15:47","guid":{"rendered":"https:\/\/www.rackfish.com\/?page_id=13100"},"modified":"2026-08-25T08:49:13","modified_gmt":"2026-08-25T06:49:13","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.rackfish.com\/en\/hosting\/company-information-rackfish-hosting\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13100\" class=\"elementor elementor-13100 elementor-13094\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<header class=\"elementor-section elementor-top-section elementor-element elementor-element-0705894 elementor-section-height-min-height elementor-section-stretched elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"0705894\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b65b6a0\" data-id=\"b65b6a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c1915f elementor-widget elementor-widget-heading\" data-id=\"4c1915f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.rackfish.com\/en\/\">Contact Rackfish Hosting<\/a><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-376ed59 elementor-widget elementor-widget-text-editor\" data-id=\"376ed59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"caret-color: rgb(255, 255, 255); color: rgb(255, 255, 255); font-family: &quot;Roboto Slab&quot;, proximanova-regular; font-size: 30px; font-weight: 600;\">We&#8217;re committed to being available!<\/span><br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/header>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f52afe8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f52afe8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50c0e6d\" data-id=\"50c0e6d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6336864 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6336864\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-822d90a\" data-id=\"822d90a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e9372f elementor-widget elementor-widget-heading\" data-id=\"5e9372f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-xl\">Contact us:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02e4743 elementor-widget elementor-widget-html\" data-id=\"02e4743\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<iframe\n  src=\"https:\/\/lnk.funnelbud.com\/widget\/form\/FwjO9WkiCXrG65TSrCiZ\"\n  style=\"width:100%;height:100%;border:none;border-radius:10px\"\n  id=\"inline-FwjO9WkiCXrG65TSrCiZ\" \n  data-layout=\"{'id':'INLINE'}\"\n  data-trigger-type=\"alwaysShow\"\n  data-trigger-value=\"\"\n  data-activation-type=\"alwaysActivated\"\n  data-activation-value=\"\"\n  data-deactivation-type=\"neverDeactivate\"\n  data-deactivation-value=\"\"\n  data-form-name=\"Rackfish Contact Form (en)\"\n  data-height=\"717\"\n  data-layout-iframe-id=\"inline-FwjO9WkiCXrG65TSrCiZ\"\n  data-form-id=\"FwjO9WkiCXrG65TSrCiZ\"\n  title=\"Rackfish Contact Form (en)\"\n      >\n<\/iframe>\n<script src=\"https:\/\/lnk.funnelbud.com\/js\/form_embed.js\"><\/script>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ef3e7a1\" data-id=\"ef3e7a1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-145b7d9 elementor-widget elementor-widget-heading\" data-id=\"145b7d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-xl\">Contact our customer support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6137247 elementor-widget elementor-widget-text-editor\" data-id=\"6137247\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For existing customers who need help, we can be reached most easily at: <a href=\"mailto:support@rackfish.com\">support@rackfish.com<\/a> or +46 18\u201318 18 00.<\/p><p><em>Remember to provide your account name, invoice number, or domain on contact to facilitate the handling of your support case.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfaa63a elementor-widget elementor-widget-heading\" data-id=\"dfaa63a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-xl\">Questions regarding your hosting invoice?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06ec7e1 elementor-widget elementor-widget-text-editor\" data-id=\"06ec7e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), proximanova-regular;\">Answers to the most frequently asked questions can be found in our <\/span><a style=\"font-family: var( --e-global-typography-text-font-family ), proximanova-regular; background-color: #ffffff;\" href=\"https:\/\/my.rackfish.com\/knowledgebase\/category\/7\/konton-och-betalningar\/\" target=\"_blank\" rel=\"noopener\">knowledge base<\/a><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), proximanova-regular;\">.<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), proximanova-regular;\">Invoice copies and payment status, as well as emergency payments <br> by credit card and more, can be easily accessed via the link on the invoice<\/span> <span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), proximanova-regular;\">&#8211; &#8220;Follow your case here.&#8221;<\/span> <\/p><p>If you need personal help, the best thing is to email <a href=\"mailto:billing@rackfish.com\">billing@rackfish.com<\/a> and we will make sure that the right person takes care of the case!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7196ab elementor-widget elementor-widget-heading\" data-id=\"b7196ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-xl\">Meet and talk about hosting?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b9776d elementor-widget elementor-widget-text-editor\" data-id=\"2b9776d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Discuss hosting over a cup of coffee in a genuine castle!<\/p>\n<p>We are on-site in Stockholm, Uppsala, and Dalarna almost every week if you want to book a personal meeting.<\/p>\n<p>An online meeting can be quickly arranged wherever you are.<\/p>\n<p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), proximanova-regular;\">Reach out, and we&#8217;ll be in touch!<\/span><\/p>\n<p style=\"text-align: left;\">Call: <strong>+46 8 425 018 18<\/strong><\/p>\n<p style=\"text-align: left;\">Email: <a href=\"mailto:info@rackfish.com\"><strong>info@rackfish.com<\/strong><\/a><\/p>\n<p style=\"text-align: left;\">Or book a video meeting yourself here:<b style=\"font-family: var( --e-global-typography-text-font-family ), proximanova-regular;\"> <br><\/b><a style=\"font-family: var( --e-global-typography-text-font-family ), proximanova-regular; background-color: #ffffff;\" href=\"https:\/\/www.rackfish.com\/en\/book-a-meeting\/\" target=\"_blank\" rel=\"noopener\"><b>https:\/\/www.rackfish.com\/en\/book-a-meeting\/<\/b><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-014716d elementor-widget elementor-widget-image\" data-id=\"014716d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.rackfish.com\/wp-content\/uploads\/2017\/11\/Iconografi-63.svg\" class=\"attachment-full size-full wp-image-7816\" alt=\"Contact\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21bfa40 elementor-widget elementor-widget-heading\" data-id=\"21bfa40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-xl\">Addresses for Rackfish hosting<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3622cfa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3622cfa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b4003e1\" data-id=\"b4003e1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a2494c elementor-widget elementor-widget-text-editor\" data-id=\"2a2494c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), proximanova-regular;\">Head office Uppsala:<\/strong> <a style=\"font-family: var( --e-global-typography-text-font-family ), proximanova-regular; background-color: #ffffff;\" href=\"https:\/\/goo.gl\/maps\/X2df2bYkhQK6xNba8\" target=\"_blank\" rel=\"noopener\">Uppsala Castle, entrance A, floor 1<\/a><\/p><p><span style=\"font-weight: bolder;\">Postal address:<\/span> Rackfish AB, Uppsala Castle, Entrance A, 752 37 Uppsala<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-daef00b\" data-id=\"daef00b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-793ca26 elementor-widget elementor-widget-text-editor\" data-id=\"793ca26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-size: 18px;\"><span style=\"font-weight: bold;\">Data center Uppsala:<\/span> <a style=\"background-color: #ffffff; font-family: var( --e-global-typography-text-font-family ), proximanova-regular;\" href=\"https:\/\/goo.gl\/maps\/FQ23W7Pj9h1PTAfx6\" target=\"_blank\" rel=\"noopener\">Uppsala Business Park, Rapsgatan 7<\/a><\/p><p style=\"font-size: 18px;\"><span style=\"font-weight: bold; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), proximanova-regular;\">Data center Stockholm<\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), proximanova-regular;\"><strong>:<\/strong><\/span> <a style=\"background-color: #ffffff; font-family: var( --e-global-typography-text-font-family ), proximanova-regular;\" href=\"https:\/\/goo.gl\/maps\/oX2bwDq8uJNx3ZrN9\" target=\"_blank\" rel=\"noopener\">Equinix SK2, Kvastv\u00e4gen 25-29, Sk\u00f6ndal<\/a><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e1f313 elementor-widget elementor-widget-google_maps\" data-id=\"3e1f313\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=Uppsala%20slott&#038;t=m&#038;z=14&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"Uppsala slott\"\n\t\t\t\t\taria-label=\"Uppsala slott\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact Rackfish Hosting We&#8217;re committed to being available! Contact us: Contact our customer support For existing customers who need help, we can be reached most easily at: support@rackfish.com or +46 18\u201318 18 00. Remember to provide your account name, invoice number, or domain on contact to facilitate the handling of your support case. Questions regarding [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":7432,"menu_order":50,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13100","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/pages\/13100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/comments?post=13100"}],"version-history":[{"count":19,"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/pages\/13100\/revisions"}],"predecessor-version":[{"id":22097,"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/pages\/13100\/revisions\/22097"}],"up":[{"embeddable":true,"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/pages\/7432"}],"wp:attachment":[{"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/media?parent=13100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}