{"id":12053,"date":"2017-03-21T09:27:31","date_gmt":"2017-03-21T08:27:31","guid":{"rendered":"https:\/\/www.rackfish.com\/legal\/"},"modified":"2026-09-28T17:19:39","modified_gmt":"2026-09-28T15:19:39","slug":"legal","status":"publish","type":"page","link":"https:\/\/www.rackfish.com\/en\/legal\/","title":{"rendered":"Agreements and terms"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12053\" class=\"elementor elementor-12053 elementor-437\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-442c1f67 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"442c1f67\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2659c4a7\" data-id=\"2659c4a7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-59277d7d elementor-reverse-mobile elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"59277d7d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-776b952\" data-id=\"776b952\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7956d707 elementor-widget elementor-widget-heading\" data-id=\"7956d707\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">rackfish<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c504bfb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4c504bfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bb9458c elementor-widget elementor-widget-heading\" data-id=\"1bb9458c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Legal, Agreements and terms<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9131be0 elementor-widget elementor-widget-image\" data-id=\"9131be0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"760\" height=\"760\" src=\"https:\/\/www.rackfish.com\/wp-content\/uploads\/2022\/07\/Legal-1.png\" class=\"attachment-large size-large wp-image-19681\" alt=\"Legal\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3443eb2 elementor-widget elementor-widget-text-editor\" data-id=\"3443eb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Your privacy, cookies, our handling of personal data, GDPR, and more.<\/h2>\n<p>We use standard contracts from TechSverige (former IT&amp;Telekomf\u00f6retagen), a membership organization with over 1400 members and close to 100 000 employees. These are in line with the GDPR. Here you can find information about the&nbsp;<a href=\"https:\/\/www.rackfish.com\/en\/legal\/data-controller-and-data-processor\/\" target=\"_blank\" rel=\"noopener\">Data Controller &amp; Data Processor<\/a>, as well as our&nbsp;<a href=\"https:\/\/www.rackfish.com\/en\/legal\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>.<\/p>\n<h2><span style=\"font-family: inherit; font-size: 2rem;\">General Terms and Conditions and Agreements<\/span><\/h2>\n<p>Our previous agreements are now replaced by the standard agreements from&nbsp;TechSverige (former IT&amp;Telekomf\u00f6retagen).&nbsp;These documents are available for customers in our control panel https:\/\/my.rackfish.com or upon request.<\/p>\n<h2>Streamio Terms of Use<\/h2>\n<p><a style=\"font-family: var( --e-global-typography-text-font-family ), proximanova-regular; font-size: var( --e-global-typography-text-font-size ); background-color: #ffffff;\" href=\"https:\/\/www.streamio.com\/streaming\/sv\" target=\"_blank\" rel=\"noopener\">Streamio<\/a> Terms of Use: &nbsp;<a href=\"https:\/\/www.rackfish.com\/wp-content\/uploads\/2022\/08\/Streamio-Terms-of-service.pdf\">English<\/a>&nbsp;| <a href=\"https:\/\/www.rackfish.com\/wp-content\/uploads\/2022\/08\/Streamio-Anvandarvillkor.pdf\">Swedish<\/a><\/p>\n<h2 style=\"font-family: Arial, proximanova-regular; color: #7a7a7a;\">Streamio Subtitling Service<\/h2>\n<p>Terms of Service for Streamio Subtitling Service: &nbsp;<a style=\"color: #0083a9;\" href=\"https:\/\/www.rackfish.com\/wp-content\/uploads\/2025\/09\/Terms-of-Service-Streamio-Subtitling-Service.pdf\">English<\/a>&nbsp;|&nbsp;<a style=\"color: #0083a9;\" href=\"https:\/\/www.rackfish.com\/wp-content\/uploads\/2025\/09\/Anvandarvillkor-Streamio-Textningstjanst.pdf\">Swedish<\/a><\/p>\n<h2>Rackfish SLA<\/h2>\n<p>Our service level agreements: <a title=\"Rackfish - SLA\" href=\"https:\/\/www.rackfish.com\/wp-content\/uploads\/2014\/08\/SLA-Svenska.pdf\">Swedish<\/a> | <a href=\"https:\/\/www.rackfish.com\/wp-content\/uploads\/2014\/08\/SLA-English.pdf\">English<\/a><\/p>\n<h2>Terms of Use of Licensed Microsoft Software<\/h2>\n<p>End User Terms: <a href=\"https:\/\/www.rackfish.com\/wp-content\/uploads\/2021\/09\/SPLA-End-User-License-Terms.pdf\">SPLA End User License Terms<\/a><\/p>\n<h2>Domains<\/h2>\n<p>Information page for .SE domains (terms and conditions and privacy policy): <a href=\"https:\/\/www.rackfish.com\/iis-registreringsvillkor\">Swedish<\/a><br><span style=\"font-size: 1rem;\">Registration conditions for .NU domains: <\/span><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"https:\/\/www.iis.se\/docs\/Registreringsvillkor_sv_nu.pdf\" target=\"_blank\" rel=\"noopener\">Swedish<\/a><span style=\"font-size: 1rem;\"><br>Privacy Policy for .NU domains:&nbsp;<\/span><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"https:\/\/iis.se\/docs\/IIS-integritetspolicy-for-Domannamnsregistret-for-.nu_.pdf\" target=\"_blank\" rel=\"noopener\">Swedish<\/a><span style=\"font-size: 1rem;\"><br>Other domains, for example: .COM, .NET, and .ORG:&nbsp;<\/span><a style=\"background-color: #ffffff; font-size: 1rem;\" title=\"Rackfish - Other Domain Registration Terms\" href=\"http:\/\/www.opensrs.com\/docs\/contracts\/exhibita.htm\" target=\"_blank\" rel=\"noopener\">English<\/a> <span style=\"font-size: 1rem;\">(the contract also contains links to other policies). Domain name disputes: <\/span><a style=\"background-color: #ffffff; font-size: 1rem;\" title=\"Rackfish - Domain Name Disputes\" href=\"http:\/\/www.icann.org\/en\/help\/dndr\/udrp\/policy\" target=\"_blank\" rel=\"noopener\">English<\/a><span style=\"font-size: 1rem;\"><br>Registrant rights and obligations:&nbsp;<\/span><a style=\"background-color: #ffffff; font-size: 1rem;\" title=\"Rackfish - Rights and Obligations of Registrant\" href=\"http:\/\/www.icann.org\/en\/resources\/registrars\/registrant-rights-responsibilities\" target=\"_blank\" rel=\"noopener\">English<\/a><\/p>\n<h2 style=\"font-family: Arial, proximanova-regular; color: #7a7a7a;\">Abuse<\/h2>\n<p>Contact us at support@rackfish.com if there is misuse of domain names or other services. Please write &#8220;Abuse&#8221; in the subject.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>rackfish Your privacy, cookies, our handling of personal data, GDPR, and more. We use standard contracts from TechSverige (former IT&amp;Telekomf\u00f6retagen), a membership organization with over 1400 members and close to 100 000 employees. These are in line with the GDPR. Here you can find information about the&nbsp;Data Controller &amp; Data Processor, as well as our&nbsp;Privacy [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":19681,"parent":0,"menu_order":60,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-12053","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/pages\/12053","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/comments?post=12053"}],"version-history":[{"count":27,"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/pages\/12053\/revisions"}],"predecessor-version":[{"id":22135,"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/pages\/12053\/revisions\/22135"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/media\/19681"}],"wp:attachment":[{"href":"https:\/\/www.rackfish.com\/en\/wp-json\/wp\/v2\/media?parent=12053"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}